Government Trends 2021

The year 2020 was tumultuous, and government had to not only confront a massive public health challenge but also deal with major economic and social disruptions. What were the most transformative trends in government?

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Overview and introduction
Accelerated digital government
Seamless service delivery
Location liberation
Fluid data dynamics
Government as a cognitive system
Agile government
Government’s broader role in cyber
Inclusive, equity-centered government
Sustaining public trust in government