2020 banking and capital markets outlook

Disruptive forces are changing how banking is done. Banks can add customer value by fortifying their foundation and staying true to their core identity as financial intermediaries, matching demand with supply of capital.
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Riding the next wave of disruption
Regulations: Complex as ever
Technology: Fixing the basics
Risk: Leveraging technology to elevate risk management
Talent: Focusing on the human side of transformation
Retail banking: Platforms are the future
Payments: Remaining relevant as further disruption looms
Wealth management: The new core of the banking relationship
Investment banking: More pain before any gain
Transaction banking: Need for bold change
Corporate banking: Enhancing value streams beyond lending
Market infrastructure: The ongoing search for a new identity
A deeper dive